Privacy Policy
01. Introduction
At Doffeelo, we are dedicated to building a transparent digital coffee layer that connects origins, expertise, and trade. We take your privacy seriously. This document outlines how we collect, use, and protect your data across our platform. By accessing or using our services, you agree to the collection and use of information in accordance with this policy.
This Privacy Policy applies to all users of our platform, including coffee producers, traders, logistics partners, and general visitors.
02. Data We Collect
We collect various types of information to provide and improve our Service to you. The types of data collected depend on your role within the coffee ecosystem.
person Personal Identity
Name, email address, phone number, and professional role details required for account creation.
storefront Trade Data
Coffee origin profiles, transaction history, logistics tracking numbers, and trade volume data.
devices Technical Data
IP address, browser type, device information, and usage patterns on our platform.
location_on Location Data
General location data to optimize trade insights and logistics routing suggestions.
03. How We Use Data
Doffeelo uses the collected data for various purposes central to maintaining a reliable trade network:
- check_circleTo provide and maintain the Service, including monitoring the usage of our Service.
- check_circleTo manage your Account and provide you with customer support.
- check_circleTo facilitate trade connections between Origin Profiles and Marketplace buyers.
- check_circleTo generate aggregated, anonymized Trade Insights for the community.
04. Cookies & Tracking
We use Cookies and similar tracking technologies to track the activity on our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
| Type | Purpose |
|---|---|
| Essential Cookies | Necessary for the website to function properly. Cannot be disabled. |
| Analytics Cookies | Help us understand how visitors interact with the website. |
| Marketing Cookies | Used to track visitors across websites to display relevant ads. |
05. Data Retention
The Company will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
06. Your Rights
Under applicable data protection laws (including GDPR and CCPA), you have the following rights:
Right to Access
You have the right to request copies of your personal data.
Right to Rectification
You have the right to request that we correct any information you believe is inaccurate.
Right to Erasure
You have the right to request that we erase your personal data, under certain conditions.
07. Contact Us
If you have any questions about this Privacy Policy, please contact us: